The National Post Company of I.R.Iran needs a new systematic thinking to achieve its goals
According to Public Relations Department of the National Post Company, in the country’s provincial assessment meeting the Deputy Minister of Communications and Information Technology, Chairman of the board and CEO Hossein Nemati said: “the current situation of postal network requires an integrated structure to accomplish the desired business”. “At the same time, we need the sympathetic cooperation of all postal staff”. He added.
Engineer Nemati praised post of Kermanshah for its outstanding performance at the time of the earthquake and pointed to the recent changes at managerial levels and skills saying that the National Post Company needs a new systemic thinking to achieve its goals which depend on potentiality of the company’s human resources.
He emphasized the heavy responsibility of a successful manager and added: "All of us, in any position we undergo and anywhere we are, need to be accountable and have to properly fulfill our tasks."
The youth-oriented management and meritorious managers were mentioned by Mr. Nemati as two important issues. "In the selection process, we have tried to choose those with more work experience, and I would advise all provincial executives to work with the experienced. He added.
Mr. Nemati then referred to the separation of Tehran's Sorting & Exchange office from Tehran Post General Administration and said: we made the decision in board of directors to separate the two administrations to improve supervision, and to have a better income.
The postal managers should offer encouragement, and have a good knowledge of management. He said.
“Thanks to all efforts made to maintain financial independence from the government”, he stated: "At present, the post has earned an independence in terms of income, and only receives money from the government for retirees and universal postal services.
The Deputy Minister said that the post was a business entity that had to be managed with economical approach with no dependence on state facilities. He, then added: "In concluding contracts, we act without thinking, and with no analytic approach or information leading to loss-making contracts. This has to be stopped!”.
Referring to short, medium, and long-term plans for the postal network, he said: “in the remaining 2 months of the year, it is necessary to maintain the status quo, and in the medium and long term planning, the resumption of those contracts which are not being implemented is our priority”.
The CEO continued to focus on e-commerce services and share of the post, while emphasizing that: “although these services have enjoyed a good growth in the provinces, but given the current capacity and postal traffic of the country, there is a need to carefully deal with this situation having proper planning”.
Engineer Nemati then mentioned all efforts to improve the quality of services and said: “Our attempts at reforming the structure aim at quality improvement, and it is hoped that with the recent changes, the quality of service will reach the desired level”.
The vice minister regarded the postal staff welfare as one of the key priorities of postal authorities stating that: "Increasing revenue, and subsequently, increasing wages has a very significant effect, and managers should, by making the right decisions, provide the postal employees with job satisfaction and motivation.”
Referring to the projects of Simak and GNAF, and the impact of these projects on Geo-coded addressing files of the country, Mr.Nemati said: "The proper implementation of these two projects is very important, and provincial administrators need to facilitate the launching process in all provinces.
Nemati highlighted the importance of investing in projects and said: “The post welcomes investments in projects aiming at improving quality, facilitating income, reducing costs and increasing traffic”.
He stressed the importance of systemic thinking: "We should keep away from old-fashioned way of thinking; We need to move on towards a new system." He said.
He then referred to the board's decision to prepare new uniforms for the postmen and added: "Based on the decision made by the board of directors, we are preparing a complete package for the country's postmen which includes shoes, pants and jacket. They will soon be sent to them. The cold provinces will be the top priorities.”
At the end the CEO discussed some other issues like the provision of new credit cards, supplementary health insurance policy for postal employees and said the colleagues would soon be informed of the details.